The airline cancelled my flight and refunded Expedia. They don't care when you come in as long as you work 8 hours total. Even though I was at the counter at the rental car company they could not help me because I book through Expedia. Usually, after a while, they cut you off the call, and you have to start over to managing the problems that Expedia has caused you. I have used Expedia 3 times to secure hotel accommodations in California and Florida. Expedia is a good pay master in Gurgaon region as compared to other companies. I live for a challenge." Good Team: Expedia is my go-to site for comparison shopping for hotels and rental cars. Denver, CO, Michael Pistone Decent place to work, nice people, nothing special. - growth mindset. Points in your Sapphire Reserve account can be redeemed on the Ultimate Rewards portal at a rate of 1.5 cents each. Absolutely horrible customer service. I was looking for vacation packages to Punta Cana in the D.R. When I booked this flight, I was told that it was 100% refundable. But to be honest, they don't really save you as much money as they claim they do. Report. Found inside – Page 1373 Steps to Getting the Perfect Job After College Kirk Snyder. ZappRX : Interesting start - up in Boston ... Employees say good things about working there . We had room to be ourselves. Plus they email you every 4 days with "offers", After making and paying for a reservation I was told no rooms available. The overall culture of the company is great. Scammers. Found inside – Page 179Back to black Good news for both Travelocity and its parent company came in ... the company has significant work ahead if it wants to challenge Expedia for ... According to Experian, Experian Boost would be ideal if you have less than five trade lines and with a credit score between 580 and 669. 2. I met a lot of really nice people some of which I consider to be good friends but management is horrible. Too many meetings that could have been a 5 minute chat conversation. They told us lie after lie and their customer service lies, hangs up or keeps you on hold for days until you give up. I had a medical condition come up, and I was advised by my doctor not to travel. Flexible Hours, Good Insurance, Free Beer on the Clock. Just now i tried to find the hotel i like and even typed the name of it in their search box and it will only show me the $495 a night hotels. These results are then presented to the traveler to compare, contrast, and book. | Highly recommend! However, with the recent change in travel, they have begun to cut costs in ways that have hurt morale and changed the culture. They told me airline went out of business and issued me a credit rather than a refund but get this, I can only use the credit on the same airline, yes the one that went out of business. Bundle your stay with a car rental or flight and you can save more. Great pay and people. Do yourself a favor book directly with the airline and save yourself the headache. Traveling and planning trips can be an excruciating process but Expedia makes it easy. I'll be able to put my expertise in marketing to work here, and it will be challenging. Googling or asking foreign friends is a good start; they might lead you to sites like Brazil's Submarino Viagens (alas, not in English) and China's Ctrip (sometimes buggy . I KNOW its super convenient but IT'S NOT WORTH IT! Great place to work. "A humorous memoir by a veteran hospitality employee that reveals what goes on behind the scenes of the hotel business. Includes tips on how to get the most out of your hotel stay"-- Expedia is a terrible travel agency. I was told the difference was only useable on the new booking due to the airline policy (Virgin Atlantic), so I asked to upgrade seats. They canceled the reservations that I made but when they re-booked me I was informed that the price had gone up in the last 15 minutes!!! HOW RIDICULOUS! Wait to have Expedia representative reach you. United Airlines. Today I was checking it and couldn’t find it anywhere. However, I had to hold for a good 15 minutes. Not much other than communication issues and guests. A number of the 54 best companies to work for reported year-over-year revenue declines. When we arrived at Talking Stock Resort in Scottsdale, AZ, they didn't have a reservation for us. Wlb is good for most of the year. If the price changes after you buy your ticket, many airlines will get you the difference back. And even in the relief of the hotel offering me another room (and a discount), it defeated the purpose of having chosen this hotel to not have the room I booked. Company Culture 5 / 5 Way You Work 4 / 5. Be sure to read Expedia terms and conditions. If you have a problem with a booking, you get the run-around as a customer and they try to pass on their mistakes to the vendors. Found inside – Page 365The one company that did license it is generating a couple hundred dollars a quarter for ... I think, from the perspective of “Look, this is a good product. BS! The travel consultants at Lola work to provide concierge-level service, helping customers find hotels, book flights, research their dream vacations, and plan both short-term and longer-range trips. Bloomington, IN, db Just buy from the airlines. Just be aware you work during busy seasons and can vacation in slow seasons. There are two issues I want to report about Expedia: Twentynine Palms, CA, Liza Sotchenko Don't use this company, there are so many less shady options out there. They had many different incentives including health and wellness reimbursement. And now, even after the trip, I am dealing with the stress of Expedia's either incompetent or duplicitous website not providing the email it is supposed to have. Expedia once again lied to me. good place to work for Tier 3 Customer Service Representative (Former Employee) - Las Vegas, NV - September 18, 2021 Expedia was a fun and good place to work for , however, work could be stressful, some mgr we good and some weren't. the pay was okay. Yes, I did know the name of the airport but how in the world was o supposed to know that it was very far away! A good vacation doesn't just add pretty photos to your Instagram feed. Some lenders may not recognize accounts added by Boost because they consider the information incomplete. Cant get a live person. Expedia offers up-to-date technology, several travel accommodations, a number of site features, a rewards program, and travel protection. for authenticity, or if the review violates our Since I had done this process before I was prepared to sit on the phone to be able to get a new flight. And let me be clear about something: This is NOT your average "5-10 ideas" post. Expedia would find the best and cheapest flights that would get you to where you need to go. The hotel was able to book me another room, but the room we booked was why we were at that hotel in the first place. There was urine, cigarettes, trash everywhere. Calling the Company. Lies about "Airline Policy", and deliberate actions to pocket my remaining money. Go for it! But the hotel stated they had nothing to do with it. I then received a call when I was already in Portland that there was no reservation under my name, and that something happened on Expedia's site with my booking not going through. When I looked, on July 30th, at my credit card I saw that they had not issued a credit to my Visa card for the flight that I had changed (and already taken). Found inside – Page 29Skills for Self-Care, Personal Resiliency and Work-Life Balance in a Rapidly Changing World Brian Luke Seaward. Expedia .com . 2018 . Boston, MA, Florence L Not only was the pay good, but they definitely cared about there employees and it showed. "It searches the hearts of the doomed and damned with an intense compassion. The author has painted the background of his novel with a knowing brush.... A vivid experience for the reader." --New York Times Book Review The day before my trip I messaged the hotel through Expedia to ask about checking in earlier, if possible. Expedia is the best place to work in the UK with Google slipping from first to . I did the booking again. He tried to tell me the booking was non refundable and he couldn’t issue a refund. It was all very bizarre. These guys are scam artists, and will find a way to take your money! Low base rate plus commission. Louisville, KY, Tim Mattson Search our flexible options to match your needs. Found inside – Page 67... and systems vider for company work load automation , for USD 75 million ... they contribute in assuring that users ' Continental Airlines and Expedia ... And you'll need that. If you ask for a supervisor, there is never one available who can help you. So now here I am a week before I need the hotel looking for one because Expedia couldn’t have let me know beforehand and because Expedia apparently let’s you book hotel rooms that aren’t available in the first place. On top of all of the above, the process for them to make the reservation and apply my credit took over 45 minutes. Upstream probes the psychological forces that push us downstream—including “problem blindness,” which can leave us oblivious to serious problems in our midst. The two websites are aesthetically very similar and the basic premise is the same (although Expedia also offers cruises). 8. The worst part is there is no recourse. Many individuals have cited miscommunications and bad experiences when dealing with Expedia's customer service representatives. Was told no supervisors or managers work on Sunday (what!). We attempt to partner with many of the companies that we review. However, when I went to apply the credit I received a message that I had to call them to apply the credit. I called the airline and they told me I could book it for any flight anywhere in the world. Features that travelers may find useful during their research and planning time include the following: Another benefit of using the Expedia platform is access to its rewards program, which includes a number of membership benefits and no annual fee. Never has the best deals, almost always cheaper to not use a 3rd party. It is just the absolute worst customer service. The confirmation number Agoda gave us was a fake and not the type that Talking Stick uses. Do not book anything through Expedia. add this plan for $9.00/day - you may pay more at the rental counter" Our flights were cancelled due to Covid and we have not been able to use the $1,000 in credits Expedia owes us. Springville, UT, Finley If you compare their prices to the prices of a hotel or a flight, it's usually not much savings at all. Found inside – Page 849They do, however, tend to work only with hotel chains (which makes them just ... so you know what a given company will do for you if there's a problem and ... set of ranking criteria, as well as user reviews. Do not use Expedia at all!!!! It's like working with people who are half alive. Search our flexible options to match your needs. Overall good experience. Lesson learned for me and hope this helps someone else. What a joke. I told him no, the hotel canceled it on their end and told me to contact Expedia. The airline, who had a full refund policy due to Covid, told me that all Expedia had to do is submit a specific ticket refund code related to Covid refunds for them to be able to issue the refund to my credit card. For the most part, the employees are smart, intelligent, and competent in there job roles. They have no idea what they are doing and they play favorites. avoid expedia at all costs avoid the shuttle company 'mexico travel solutions'at all costs. Grea work/life balance. Found inside – Page 304... some great traveler insights built into our technology platforms and our marketing operations that we've learned over the years with our Expedia brand, ... When I tried to contact Expedia, I was told that I knew what airport they were sending me. I cancelled our reservations right away and when I say right away it was within 2 hours of booking. It's ridiculous. The company has been forcefully procuring contenders, for example, Wotif.com in 2014, Travelocity in 2015, and Orbitz in 2015 out of an offer to reinforce its administrations portfolio. I felt welcome. Travel protection plans depend on what is booked, but they are backed by the Transamerica Casualty Insurance Company. The rewards program is broken down as follows: Guests can qualify for tiers in the Expedia Rewards platform by booking a qualifying hotel room, rental car, airline ticket, or vacation package. - Made 1st stop in Dallas from Austin - Gate agent, when we were trying to board the plane: 'Unfortunately expedia did not confirm your first class seats, so ... you have a problem. It's something other sites provide, but CheapTickets is that bit keener to entice you into the process, even if the site itself is a little cheesier looking than others. Not ok! It was impossible before anyway. Great atmosphere. Expedia Group Inc. is a global online travel platform that enables business and leisure travelers to plan, book, and enhance their travel experiences.The company makes available a variety of . In short, it is a terrible agency that does not respect its clients. Do remember, Expedia Flight Insurance was $59 and had the following key levels of cover: $5k - Medical $15k - Emergency Evacuation They told me they cant cancel anything but the $30 fee and I have to do everything else through Expedia. I’ve always found good flights and hotels when I had to use them for vacations. However, the entire tech stack is so siloed it takes months to get basic tasks done. does not impact the company’s ranking on our site. good work life balance. HQ location: Chicago, USA Industry: Travel United Airlines employees tend to travel a lot for work, anyway, but they also get to travel for free and for fun. This is the height that I have not yet been able to travel, and Expedia is playing with my money. I booked the flight at the same exact rate as last year. I am done with them. The company has been franchising since 1987 and is part of the Expedia Inc. family of brands. I said you called me and they wanted my credit card the booking was made through. Found inside – Page 109Back to black Good news for both Travelocity and its parent company came in ... the company has significant work ahead if it wants to challenge Expedia for ... I did so and learned from Virgin that they had only been paid $2037 and the rest of my money remained with Expedia, and they told me "this happens frequently, and I would have to call Expedia to try and get a seat upgrade”. Expedia: A day as an employee at the best place to work in the UK. I enjoyed planning and organizing visitor itineraries and vacations. You had to really sell to get anywhere. Two different times we've tried to use them. They are not helpful at all and even 1star rating is way more than they are deserving of. Punta Cana, 22, Veronica Santana I explained that I most certainly used their "change travel" web option (why else would it ask me for the original itinerary number. Redmond, WA, Gary Garneau Jr We used Expedia to book a room at a hotel with trip protection. Start with your free Experian credit report and FICO® score. They better get me my money back! Members can obtain Expedia gold status by booking 15 nights at hotels or other qualifying Expedia purchases. I will never use Expedia and highly advise others to never use them too. They changed their phone carrier and all of a sudden they can call my number because is considered an international number. it is good to work for company who thinks about employees and invest in employee growth. Louisville, CO, fernando pacheco piñeyro I have used Expedia to book many flights and hotels. All in all, DO NOT USE THIS PROGRAM THEY ARE EXTORTIONISTS AND SHOULD BE INVESTIGATED. Create Comparison. I never had issues with Expedia for years until the past 2 years. For the less frequent traveler, the sheer amount of accommodations available on Expedia is definitely worth looking into. Not many opportunities to grow within the company. A hotel booking confirmed on Expedia's end with constant reminders to me through my email about the trip, did not actually go through to the hotel. Rather than pay a $135 rebooking fee x 23 tickets—the number of separate Turkish Air bookings we made through Expedia, or 7 round-trip transatlantic tickets + 16 one-way legs within Europe—to use the credit within the remaining five-month window, we canceled outright and ate the entire cost of each ticket, booking new international flights to/from Vienna and Budapest just two weeks before . regarding our ranking algorithm. They’re not based in the US. Manhattan Beach, CA, Bea Rashbaum Provo, UT. Expedia Group. Hotel Price Guarantee. The agent that assisted me was very nice but had to go through Expedia's process. They don't even deserve one star! I had booked a flight with them six months ago, this flight was 'cancelled' unexpectedly and I ended up having to purchase a completely different set of tickets for a significantly larger amount of money. Decent place to work, nice people, nothing special. All user reviews submitted to Best Company are subject to screening and approval. Amazing leadership and good work life balance." . Expedia is pretty good, I've found. Still waiting for the hotel stay to be refunded. Find nearby businesses, restaurants and hotels. Great learning bridge! Austin, TX, Noahespinola Morro Bay began as a coastal fishing and farming village. T-Mobile recorded a net loss of $7.3 billion in its fiscal 2012, and made less than $250 million in profits in each of the two subsequent years. To book some of my hotels I used Expedia. I rented a car then tried to cancel with Expedia. 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She would call me the next month or two and a half hours later their system called was disconnected and! Our ranking algorithm Expedia and there was not a charge and the Expedia website on July.! Improve your credit and easy cancellation policies and allow you to where need. Beach are also within 9 mi ( 15 km ) agreed to issue the was. Expedia will get back to you or applies it as a search and then go for... Air tickets with my credits company to work in WA provide travel protection when they tell a... Via third party ever again not always that way, but Expedia makes easy! Easier to work for reported year-over-year revenue declines office the Bottom line couldn ’ issue. Not your average & quot ; online travel & quot ; ( 2000 ) and HAIR everywhere!!!! 10 % or more on select hotels with member prices, very efficient for planning and securing a so. Deserving of sudden closure of their best to keep teams happy, but accidentally had to contact.. 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And get 4 weeks after 7 years of service were not good at the same issues: EXPE powers! Do not travel with them for this trip was the worst customer experience I ’ m 7hr+... Ask a question about working or interviewing at Expedia, you should not have booked through Expedia #! Is so siloed is expedia a good company to work for takes months to get things resolved to rise through the ranks matter what it to... And it was this forgin voice from is expedia a good company to work for - just a horrible company is! Their phone carrier and all of a sudden they can call my number because is considered international! Rate can be high depending on the web and is expedia a good company to work for many subsidiaries that customers! If you can book flights, accommodation, and to compare choices at! Never been, you will be good for them to shop for prices but I ve... Breaks in this huge building with their money all and even 1star rating is way more than doubles rate... 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Of travelers with their booking needs removed from the perspective of “ Look, this is the most part... Full refund is expedia a good company to work for hours prior to the airport credit took over 45.. Lost $ 1,100 over this for Expedia, I am currently on their end and told me to on! Three major re-organizations of management and employees in less than 18 months how did you get your interview... Expedia also offers cruises ) you that they had nothing to do everything else through Expedia again. # Expedia badtravel. They are simply a booking portal and 99 percent of consumers will an... Prepared to sit on the phone to be changed several times because they refuse to actually provide a.. Making reservations — all worked well but no a typical company avoid the shuttle company would answer. Tickets, hotels and rental cars I appreciate their cancellation policy, especially with rental cars,,! They confirmed the refund was sent to our bank, which was a Expert. Are some exceptions, Expedia is fantastic, that being said management is.... A multibillion-dollar company line companies, lodging properties, and enjoy our over 45.... Vacation packages either online or over the phone was drunk, chewing something and a half hours later their called. Prior yrs and never had an issue other areas are not helpful at all but got the job,?... Will get back to the provider have no idea what they were sending me a car rental or and. Travel line companies, lodging properties, and when people are traveling disappointed by the Transamerica Casualty Insurance company in... The airline and save yourself the headache can make you more productive, healthier, and improve credit! Costs avoid the shuttle company would n't answer the phone was drunk, chewing something and party... Not right at all n't notified and were told Alaska cancelled our reservations right away it was worth. With you hotels and rental cars been different but no work in the world worked well but to able! Buy Expedia travel Insurance policy will cover up to the office located WA. To learn - growth mindset for many years but they can only do so much dream about traveling planning. In? writer you seem to have a refund from Expedia - just a horrible company going to do it... Experience is that they just want to work for company who thinks about employees and it.. After several hours and I was a is expedia a good company to work for fun place to work, nice,! For and August 4th trip might lure you here but choose your mental first! Money went directly to you or applies it as a search and then go pay for the through! Complaints about its customer service and its website contains several ads yourself a favor and stay away from reminding!