It sounds like you did everything right! Keep in mind that when Facebook removes Pages for infringing on someone’s rights, this is typically permanent. Many thanks for providing all this information and taking time to respond to peoples questions. Well, you may identify your account in the above procedure. 1. https://www.facebook.com/xxxxxx1 If this works you’ll at least regain access to your Facebook account, but you won’t be able to access restricted pages until your reactivate 2FA. Could this be reported as a bug? Hey Simone, “The page in question has no active admin accounts, so I am unable to resolve my issue without the intervention of Facebook staff. I seem to be at a big of a stand still here with Facebook. I haven’t heard of Facebook deleting pages for attempting to complete this process. Why are you reporting this content? Could be a major bug with business update and such stuff? “It’s impossible! I understand that a different team at Facebook might be able to help me with this issue. Keep in mind, if there are still any accounts on your page with the Admin role, you should attempt to work with the owner(s) of those accounts to get your admin priviliges back. End-to-end, I think it took about 2 hours of my time, maybe a little bit more, but from start to finish, the process started Thursday or Friday and the page was returned to its rightful owner on Sunday. I would like to proceed with a request to add or change the Admins of the page above. Also, the support inbox is unique to each Facebook account, so make sure you are logged in to the account that the message was sent to, otherwise you will not be able to access it. Based on the information provided, we’re unable to take action on your request. My Profile: [link to your profile] issued business license or certificate of incorporation. I will try more to get Facebook page back. If your account is temporarily blocked, then you can easily regain access to your account by answering some As a reminder, if your submission contains a report of alleged infringement/violation of your legal rights, no further action is necessary. When the need arises, Facebook will send security codes to the friends you have chosen and at least three of these codes need to be communicated to you so you can unlock your account. A notarized and signed statement. HI. I have asked them twice now if they could forward the email to the appropriate department however I have not received a response. Hopefully, they’ll reopen your case given your reply. The admin position and page ownership of these lost pages must be restored. My email was hijacked by a hacker that used it to take over my Facebook account. Many attempts have resulted in various responses from Facebook, seemingly at random. https://www.facebook.com/help/warnings?ref=cr, If the links above do not contain the information you’re looking for, you may want to search the Help Center for more assistance: https://www.facebook.com/help?ref=cr. – Hacked accounts: After this point, the Facebook Support staff should add your account as an Admin on your page and your powers will be restored! As for the admin, is there a way to see if anyone else is listed as an admin? Please clarify why you are reporting this content. If your account was hacked, I recommend going through the Account Recovery process. The Facebook Team received a report from you. Mailing address : G&B Navarro Apartment, Umbac Subdivision, Calindagan, Dumaguete City Click the “Is this your intellectual property?” link in the lower left corner of the box. Facebook is just flawed in many regards, and this is definitely one of them. But if for some reason you just can’t remember your login details, the simple recovery process should help you access Facebook again. Your support inbox is where Facebook employees will update you on the progress of your reports and support tickets. We have the same problem! © 2021 Drakon Digital | An Internet Marketing Agency, 7 Questions to Ask When Qualifying Link Prospects, 5 Simple Link Building Ideas for Small Businesses, Email Marketing Strategy for Startups & New Brands, My 7 Best Copywriting Tips for Connecting With Customers, Google Analytics Event Tracking Naming Strategy, Click the Add New Page button near the top right of the screen, On the page in question, go to the drop down box with the three dots on the cover photo, Select most applicable reason and fill out form, but it is the impostor account form that usually makes the most sense, Write that the community manager has left the organization and you need to get admin access, And within a day or two you should get the response. Could you or anyone here help me with any suggestion, please? Claiming a Facebook page that someone else controls just became a little bit easier with Facebook’s new Business Manager accounts. It won’t give you names, but it will tell you how many page managers there are and what country or countries they come from. Hi Emily – I’m experiencing the exact same issue. I used my account for over 9 years. Trying to regain control of a Facebook account that has been hijacked either purposefully or innocently can be a real pain in the neck. Please note that the form you filled out is for reports of alleged infringements or violations of your legal rights, such as copyright or trademark. Please note that further infringements may result in the termination of your account and your Pages, as well as the removal of all content you have posted. When you can't access your Facebook account, you can still report a possible hack to the company and receive help to reset your password: Open Facebook's Report Compromised Account page. We’ve received your request about the Page ANIIML at /15428109418/. Did they offer any recourse? Yesterday, my Facebook page got hijacked. Who owns the copyright? Thank you thank you thank you!!! Doing so will take you to this page where you can choose the option that best represents your case. Suddently, Im not admin of my page anymore. Nothing could help me and no one answered on Facebook to help me. Thanks! Is this a bug? The profile requesting an admin change (belonging to the owner of the company for which the page was made): First, go to the page in question and click the gear icon shown directly above the dropdown in the image below. After this, they may respond requesting further clarification on some things. A good place to look for these is in your Google Analytics account. So I need help getting my pages back. Please provide links (URLs) leading directly to the specific content you are reporting. : Other BR Hamza Attila. This typically happens when someone checks into your place of business before you had a Facebook account or by misspelling your business name when trying to check in. My two pages – [your name]. Visit the page and click the Report Page option shown in the dropdown below. Based on the information provided, we’re unable to take action on your request. This process seems to work for some people but not others, and there’s no real reason for it. My brother 's Facebook account and home page etc. Hello, Thanks for the tips and I followed your way exactly. If you can still access Facebook anywhere, you might be able to "recover" your Facebook password without a confirmation reset code; though what you'll actually do is create a new password. I’m grateful for your guidelines. Your thanks is payment enough! Tough to know, not being able to open that message! Make sure you are logged in to the correct Facebook account. Please describe your copyrighted work. There appears to be no way for me to regain access to my page, nor for Administration privileges to change hands whatsoever, without intervention by Facebook staff. And some ppl I know, had the same issue. View the comments section below for my replies to various issues. In order to access a Page, you need to have a Profile first which can then be used to create a page. I do not understand…. * A link to the Facebook Page or group you’re requesting an admin change for. Still you probably have pictures, contacts, and information on your profile that you wouldn’t want to lose access to. Comments like these are why I love doing what I do. Do You Already Have a Personal Facebook Profile? Check If You’re Still Logged In It sounds silly, but the first thing to do if you find yourself logged out of your account is to check if you still have an active Facebook session on one of your devices. If you click the link titled See All in this box, you can see how many people are added as page managers under “People Who Manage This Page”. There are some signs by which you can easily identify whether your facebook account has been hacked or not. Hi, Unfortunately, you may just have to make a new page if they are going to be uncooperative. Facebook recently added a Page Transparency feature to all pages. Solution #2: This one is a little unnerving to do, but worked for over 80% of people who have tried it so far. I don’t remember what video was right, that how to write copyright form to Facebook. If at first you don’t succeed have 3 – 5 people from your company report the Page to get the attention of the Facebook employees who monitor requests. You are very welcome, Justin! Once the field is filled out and the PDF is attached, you may finally click “Send”. This morning after 6 weeks of not hearing anything from Facebook, I sent an email asking for status and they responded with admin access. Did you ask them to check whether they gave the admin rights to the correct account? For reference, your complaint number is 2797386557257243. The purpose of this report is to petition for the role of Administrator to be returned to me by Facebook. Excellent post Carter. There appears to be no way for me to regain access to my page, nor for Administration privileges to change hands whatsoever, without intervention by Facebook staff. The first thing to note about a Facebook Page is that it’s not the same thing as an account/profile. But I have lost my admin access and page ownership on both these pages. Yes, please forward my request to the appropriate department. Be sure to also search for commonly misspelled variants of your business name. Working with Facebook can be very frustrating, and there’s never a solution that will work for everyone because their current management system is not designed to handle the current magnitude of users. Facebook isn’t everyone’s go-to social network as it once used to be. There appears to be no way for me to regain access to my page, nor for Administration privileges to change hands whatsoever, without intervention by Facebook staff. I tried everything!”, you say. The trouble is, that i think, Facebook himself doesn’t understands what happened. I started these two pages and I was the owner and administrator of these pages. A few days later, the facebook team replied me that they added me as an admin on the requested page but I am still just an editor. https://www.facebook.com/help/intellectual_property?ref=cr. That’s how I did it. Please guide me on what app my WhatsApp number is 00923030194325. Carter, great article. He worked in social media marketing for many years and has used it on more than one occasion. So a company cannot do this to anyone. You can use Facebook to recover an account on another website or service (example: GitHub). I’m not affiliated in any way with Facebook, this post is just describing the methods I have used in the past and which worked for me. This got my business page BACK. You can report the page for trademark/copyright infringement since it has used your company name, logo and identifiable information, and request the rogue admin be removed. IF this doesn’t work go on to solution #2. Do you remember if it was a click form reply message, or can I just go ahead and reply with all of the items you mentioned we will need to send. Are you still able to reply to the ticket despite it being closed? I tried your idea but no answer. In that case, you do not need to ask for permissions or put your app through app review . Now I can’t regain access to my account as the email is the only possible way to reset the password. First of all, you’re amazing. issued business license or certificate of incorporation. Thank you. If possible, contact the current admin of your organization's Facebook app to add you as an app admin to avoid the steps below. – Abuse (including spam, hate speech and harassment): Now that you have your document notarized, scan it into your computer and create a PDF document containing the pages of the notarized statement, a copy of your driver’s license and (if applicable) the govt. We’ve learned the process of recovering hacked accounts and compiled the research for you. Please note that we regularly provide the rights owner’s name, your email address and the nature of your report to the person who posted the content you are reporting. You could also try logging in on a different device, Facebook is poorly optimized on some devices, and they’re currently implementing a design overhaul which has depreciated some of the features. Pick between three and five friends you trust and should you find yourself locked out of your account, you can call on them to help you regain access. (Note: Page URLs and Business manager IDs are the only examples). Do you have any advice moving forward? https://www.facebook.com/help/login?ref=cr I don’t actually have much experience with Facebook support beyond what is laid out in the post above. It may still be attached to your account. Do you have the specific message they sent you? The purpose of this report is to petition for the role of Administrator to be returned to me by Facebook. At this time, there is no account with the Administrator role on the page, and as such I am unable to access it. After many days of panic, stress and hours of search on the internet of how to recover my “Page”, I got desperate. No, it is not normal for them to make you wait that long, and it is certainly not in their best interest to treat you that way considering how much money you’ve invested into their services. Please be advised that your Facebook account has been flagged for not following Facebook’s Terms of Service by submitting fraudulent intellectual property reports. Trust me, that’s what I would have said too, before I did something so crazy it just worked!
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