Once you have deregistered it, then add it again in the Alexa app as you did before. Please try changing your network's wireless channel to 11 and see if that helps. If you have an Amazon Prime account, you get access to Prime Music that is home to over 2 million songs. Every other streaming music service I've tried does not have this issue. Known as Dial Kashmir, she won the prestigious Nari Shakti award from the President of India for the same. Every time. It may play for the rest of the day, it may stop. 10 comments. It only happens when playing Amazon Music on a Sonos One using Alexa. 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To properly resolve the issue, it is best to discover what's causing it and to seek the right solution. 11 Best Ways to Fix Alexa Not Play­ing Music from Ama­zon Music 1. You guys needs to test your software changes. Amazon Prime subscribers get free access to Prime Music's 2 million songs, but for $7.99 a month (or $79 a year), Amazon Music Unlimited provides access to 60 million songs. There are a number of ways to improve Wi-Fi connectivity when music buffers or does not play. Next: Alexa Brief Mode: What Is It & How To Turn It On Explained. You need to check a few settings in the Alexa app for music to work. Archived. Prime Music only works for Amazon prime members. @nitehork Just wondering if anyone else using the Amazon Music app on an iPad mini5 is having problems with the app crashing when going to play a song. If nothing works, remove or deregister the problematic Echo device from your Alexa app. One of the most popular and go-to solutions for fixing any Alexa device when the music stops playing, or any other problem, is to unplug the device, wait for a minute and then plug it back in. Once plugged in, try playing the music from Amazon Music using Alexa. Step 2: Tap on Echo & Alexa followed by your Echo device. Step 2: Click on your name present at the bottom of the left panel. So if you are trying to play such a song, it will not play if the explicit filter setting is enabled. Amazon music stops playing when the screen goes to sleep. Her love for Android made her develop the first app for Kashmir. Since music playback stops when the Surface goes to sleep, turning sleep off entirely and making it so that the tablet does not go to sleep in any case will definitely solve the problem for you. He holds a BA in journalism from Colorado State University with an English minor. You need to have an active subscription to either Amazon Prime or Amazon Music Unlimited to play songs with Alexa. However, if it isn’t the default and you use the same command, it will play it through the default music provider (if the song is available). So to be on the safer side, you can either make Prime your default service provider or issue a full command such as ‘Alexa, play Hey There Delilah from Amazon Music.’. For that, follow these steps: Step 1: Open the Manage Your Content and Devices page. You should also try moving your Amazon Music country to your current location. Country. Try disabling the sleep mode if you wish to have the music whenever you are away from the computer. That's because, Prime Music allows streaming only on a single device at a time. If Prime is the default music provider, you can simply say ‘Alexa, play Hey There Delilah’, and it will start playing it on Prime Music. Minimizing is NOT severe, its handy to have less clutter, when you minimize the tab playing music or even downloading something, that tab suspends all activity, the same way a phone does this, leaving the window open and not minimized works, but then this thread would not exist as the thread is about minimizing the active tab, also another Desktop is the MOST … Wondering how to control and connect #Xiaomi Yeelight with Amazon #Alexa powered Echo device? Want to listen to #Spotify on #Amazon #Echo devices? The Prime Music service offers fewer songs as compared to the Music Unlimited. 2-Once the apps list shows up see if the music is still playing 3-Select a non media app (ie SMS or email) from the list and once the app opens see if music is still playing. Tap on Devices. Anyone help fix this: When listening to music on Alexa multi room speakers using Spotify connect Spotify randomly stops playing. I've read previous threads regarding this issue. Say you are playing songs via the Amazon app or other Echo devices through the same Amazon account. It should be quite obvious that writing is his passion. I allowed background activity and not put to sleep. With the gradual addition of more and more Wi-Fi devices, the performance level of the router might have reached its limit and it may need to be upgraded. So if your Echo device has multiple profiles linked to multiple Amazon accounts, you need to be signed in to the one that has a Prime membership. Germany. So you won’t be able to stream music on other gadgets using the same Amazon account because of the streaming limit. For that, follow these steps: Step 1: Open music.amazon.com on your PC. Amazon Music comes with a feature where it blocks songs that contain explicit lyrics. This is likely due to interference from nearby wireless networks on the same channel as your own. Many Amazon Alexa users report that, from time to time, Alexa stops playing music. He is based in Loveland, Colorado where he worked for a newspaper for two decades and was also a content writer for a large marketing company. Your #Echo Show is more than just a smart display. If you are going through the same issue, you will get to know how to fix it here. If there are problems when playing music on other devices, then the Amazon device is not at fault. I can feel my sanity slipping. Step 2: Tap on Echo & Alexa followed by the name of your Echo device. Check out this post to discover an easy-peasy way. Make " Put the computer into sleep " to NEVER and press Save Changes. Then disable it on the next screen. Sometimes, the song isn’t available on other providers and we think Amazon Music doesn’t work. To change the default music provider, follow these steps: Step 1: Open the Alexa app and tap on the three-bar icon at the top. Related Help Topics One issue that could be causing the music to stop playing on the Amazon device is Wi-Fi connectivity. Sign in with your Amazon credentials. Posted by 1 year ago. Use basic commands such as play, resume, stop, pause, and shuffle to control playback via Alexa. Other times when I tell it the second time to play the same station, it tells me that it is already playing. Hello, when i ask my Echo Dot to play a playlist from Spotify then it happens quiete often that Spotify plays only a few songs (1-3) from this playlist before it stops playing music. If not, then the Alexa device is again probably not at fault. A one-stop shop for all things video games. Ricky Ochs is a writer and journalist who is a huge fan of horror movies and old-school comic books. If it is played normally, then the song that you were looking for might not be available on Prime.