Hey, After update on my Asus UX330CAK HDMI and USB-C ports are not working. After the computer has restarted, check the USB device to see whether it is working. Another issue could be that the adapter is just not working. So i can´t use my new monitor HP 24er. At times the Windows registry gets corrupted that can also result in a faulty HDMI output. Download and Install Output Hub. A point to note is that the adapter not working on newer devices is mostly faced by Microsoft Surface users. After changing the SMBIOS as you told me to, HDMI now works (I am referring to the independent HDMI output on my laptop, not to the HDMI on the USB-C hub), but still no video using the USB-C hub (which has an HDMI on it along with additional USB ports and a LAN card). No output at all, like if those ports were completely disconnected. Hi there :) Thanks @asu-nl for the detailed explaination - might help others with this problem, for me it didn't work that way. After registering your product with Output, you should have received a product confirmation email. The solution at my side is to use the OEM cable delivered with the dock - using a 3rd-party USB-C cable might cause problems as not all USB-C cables are capable of supporting power, display, and other usb devices. Windows 10 Home 1709 / 16299.192 I … 1. The USB hub is simply not detected at all. The wireless USB link is not part of the DisplayLink technology and will need separate drivers to be installed. If you’ve connected a second display to your Windows 10 PC, but it isn’t showing up, there are a few simple things you can do to fix the problem. Windows 10 generally detects a second monitor when it’s connected. From there, you can download and install Output Hub, an online application that allows you to obtain and manage all your Output products. In such a scenario, first, try to check if the adapter is working with other devices. Browse on, it is likely that any of the below troubleshooting steps will wake the hub up to work correctly. Now reboot your computer and check if the HDMI connected output is working. If scanning for new hardware did not fix the problem, try restarting the computer. Before you make this change, make sure that the change does not affect your docking experience. If restarting the computer fixed the problem, you are finished. Is your ThinkPad's USB-C port not working? Upgrade to Windows 10 Version 1709 that does not have this issue. In case the issue is still not resolved, move to the next guide and check if that helps in resolving the issue. If this method did not fix the problem, go to Method 3. 7. To work around this issue, use one of the following methods: Change Lid close action to any setting other than "Do nothing.". Multiple displays not working? Follow the instructions below to download and install Output Hub. Or even worse, there is nothing. Change display mode. In this post, we will discuss how to fix the issue when the USB 3.0 hub is not recognized by the computer. Fix Windows Registry Errors. Upgrade its firmware. Here’s what you should do. Method 3: Disable and re-enable the USB controller If using a USB bus powered device, make sure that the device is connected to an externally powered USB hub (the hub has a USB cable and a power supply connected to it). If that is not the case, then the adapter needs to be changed. Check that the USB cable works with other devices.