rcn customer service hours
Contacting RCN: General Information. Billing and Account Help. I am extremely frustrated with the lack of service and poor customer service. RCN has the worst "Customer Service" of any ISP or Cable provider that I have ever encountered. Browse By Category. RCN is an award winning high speed internet provider offering reliable and affordable internet services in Chicago, with gigabit internet speeds up to 940* Mbps. Please visit our website for the most accurate and up-to-date store hours. @jburkejburke “2-4 hours” = the canned response from @RCNconnects when asked about an ETA on an internet outage resolution “15 hours” (and counting) = The amount of time RCN service … Equipment and Remotes. 3 days on the phone, for a total of 3 hours and NEVER a person to answer." During RCN’s business hours, the live chat is often the fastest way to receive customer support. Please visit our website for the most accurate and up-to-date store hours. Original review posted by user Sep 08, 2018. Search. Digital TV. Hi, Rachel! Tivo Help. Troubleshooting. 92 reviews of RCN "RCN what happened to tech customer service. Specialties: Hours may vary due to current COVID-19 concerns. I have had multiple problems with them before, but today was the worst. search. You may go several hours or a day without getting a reply from RCN agents. According to PCMag, customers have voted RCN #1 in customer service, value, and tech support in 2020. I guess they don't care. Email Help. RCN Call Center Services allows you to take advantage of our full range of call routing, monitoring and management tools to empower your business and drive customer service. RCN customer service phone number along with tips, reviews, hours and other useful links. Home; Articles; Customer Center; Contact Us; How can we help you? The customer service hours are Monday - Thursday from 8:00 AM to 6:00 PM and Fridays from 8:00 AM to 5:00 PM. Business Service; 800-746-4726. Thank you for reviewing your recent experience with RCN. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative. To access RCN’s customer service chat option, you should make sure to log into your RCN account. 24 Hours later - No response from RCN. If you are having technical difficulties, or cannot find an answer online, you may call the toll free number at 844-319-3640 or the local number at 919-835-2290 to speak with an RDS customer service representative. Outbound Call Management Many factors determine the success or failure of an outbound call effort and most can be tipped in your favor with the right planning and preparedness. This proves the level of expertise, care, and reliable response you can expect to receive from RCN 24-hour customer service. Yes, 22 days, it seems like 22 years because the days stretch on.. minutes turn to hours, hours to days, and days to years. We strive to provide affordable, reliable, service and the very best customer service, especially during … Phone Help. Wi-Fi and Home Networking. Hours may vary due to current COVID-19 concerns.